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Thursday, October 24 • 1:15pm - 2:15pm
User Adoption: Dynamics CRM - Myth or Reality?

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Struggling with user adoption at your organization? You’re far from alone – this is regularly one of the top three issues of discussion, and ultimately can make or break your long-term success with your Dynamics implementation. In what will surely be a dynamic (pun intended) hour, we’ll review the top elements that can drive or sink user adoption, and score them against two case studies to see why they are so important. Mark will also share some time honored tools and templates that will help you, whether you’re going live soon or have been using Microsoft Dynamics CRM for a while. We’ll reserve time so you can share your ideas, successes, and not-so-successful attempts – so be sure to bring your experiences and questions.


Thursday October 24, 2013 1:15pm - 2:15pm
MW-Salon B
  • CPE Eligible No
  • Level All

Attendees (24)