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Tuesday, October 22 • 11:15am - 12:15pm
Complete Solutions with Microsoft Dynamics CRM, Yammer and Netbreeze

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One of the most frequently asked questions by organizations is how best to use the social media opportunity to improve their sales, service and marketing capabilities. Come to this session to learn about Yammer and Netbreeze, their architecture, and capabilities. We’ll also dive into the specifics of the integration with Dynamics CRM and the specifics of how to set it up and key business scenarios that can be met with a combined Dynamics CRM, Yammer, and the Netbreeze solution.

Speakers
avatar for Reuben Krippner (Microsoft)

Reuben Krippner (Microsoft)

Principal Program Manager - Social CRM, Microsoft
Reuben is a Principal Program Manager on the Microsoft Dynamics CRM team in Redmond. He leads the work on defining and designing the social CRM capabilities for the Dynamics CRM product. Reuben joined Microsoft in 2004 and has worked with Microsoft Dynamics CRM since the 1.2 release. He has over 12 years’ experience in CRM software across various roles including consulting, technical pre-sales, partner channel enablement... Read More →


Tuesday October 22, 2013 11:15am - 12:15pm
MW-Salon G
  • CPE Eligible Yes
  • Level Intermediate

Attendees (26)