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Tuesday, October 22 • 1:30pm - 2:30pm
Managing your Prospects to 'Closed Won' in Dynamics CRM

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So you're acclimating yourself to Dynamics CRM, and you know one of the most powerful features is the support for your sales cycle. Make sure you understand the fundamentals of how CRM helps in taking your customers through the lifecycle of prospect >> qualified lead >> opportunity >> customer >> repeat customer. This session will share tips and tricks within Dynamics CRM, and an interactive discussion to ensure you're positioned to leverage this powerful process support in your Dynamics CRM deployment.

avatar for Gretchen Opferkew

Gretchen Opferkew

Director of Education, CRM MVP, MCT, PowerObjects
Exchanging knowledge on Microsoft Dynamics CRM implementation best practices, techniques for design and architecture, and user adoption strategies.

Tuesday October 22, 2013 1:30pm - 2:30pm
MW-Salon A
  • CPE Eligible No
  • Level Beginner

Attendees (34)