An encore of 2012’s most popular session, this fast-paced presentation delivers 50 tips for Microsoft CRM that you can take back and implement. With topics like social CRM, mobility, extending CRM, user adoption, Office integration and collaboration you will walk away with a bag full of tricks that are guaranteed to make you more productive and your CRM sing. The Tips and Tricks are straight from our team of experienced CRM professionals and the award-winning Customer Effective Blog.
