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Thursday, October 24 • 8:00am - 9:00am
CRM Governance & Your Role as the Quarterback (repeat)

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Are you facing a 2nd and long? CRM Governance is essential in moving your team down the field. This session will encourage a proper CRM offensive game-plan in governing your CRM Project and making it successful. This session will also dive into master data management and R.A.C.I (Responsible, Accountable, Consulted, and Informed) philosophies in how to best administer effective CRM governance.


Thursday October 24, 2013 8:00am - 9:00am
MW-Salon D
  • CPE Eligible Yes
  • Level Intermediate

Attendees (19)