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Wednesday, October 23 • 2:15pm - 3:15pm
Becoming a Proficient CRM Administrator: Manage, Maintain, and Extend CRM

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Whether you are a dedicated CRM Admin or wear many hats in your organization, the responsibility of administering a CRM system can be daunting. So what can you do to take charge of your CRM system and get the most out of it for your organization, while making sure that you are keeping the system healthy and reliable? Join this session to dive into practical tips for anyone called CRM Administrator.

Speakers
avatar for Matt Witteman

Matt Witteman

Chief Customer Officer, ClickDimensions
Mr. Wittemann is an eight-time recipient of the Microsoft Most Valuable Professional (MVP) award for Dynamics CRM and the author of the Microsoft Dynamics CRM 2011 Administration Bible (Wiley, 2011). As a Summa Cum Laude graduate of the University of North Carolina (Charlotte), Mr. Wittemann began his career as a web technologist with a focus on digital marketing and corporate communications. He has been working with Microsoft CRM since 2003 as a... Read More →


Wednesday October 23, 2013 2:15pm - 3:15pm
MW-Salon G
  • CPE Eligible No
  • Level Beginner