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Tuesday, October 22 • 4:15pm - 5:15pm
User Adoption: Leveraging Service in CRM

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Once your service team understands how Dynamics CRM can make their day easier, they'll be knocking down your door for it. This roundtable discussion will feature tips, tricks and great discussion for customer service professionals. We'll focus on your experiences with case management, contact center, queues, document management, and all-around customer service excellence within your CRM environment.


Tuesday October 22, 2013 4:15pm - 5:15pm
MW-Salon B
  • CPE Eligible No
  • Level All

Attendees (34)