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Tuesday, October 22 • 10:00am - 11:00am
Making Your CRM Case & Designing Your Process

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To successfully embrace CRM first and foremost you need a plan and a process of how your CRM system is going to work for your business. How does the size of your target market, length of your current sales cycle, or other qualifying events influence your sales or business processes? How do you go about even planning to build your CRM or business processes, or do you need help in even making your business case for CRM in the first place? Join this roundtable discussion to share in the conversation.

Speakers
avatar for Gretchen Opferkew

Gretchen Opferkew

Director of Education, CRM MVP, MCT, PowerObjects
Exchanging knowledge on Microsoft Dynamics CRM implementation best practices, techniques for design and architecture, and user adoption strategies.


Tuesday October 22, 2013 10:00am - 11:00am
MW-Salon A
  • CPE Eligible No
  • Level All

Attendees (20)