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Wednesday, October 23 • 5:00pm - 6:00pm
Managing CRM in the Real World

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Managing day to day activity of a live CRM system is a challenge. This discussion is aimed at all levels of users, from System Administrator to Project Manager to Super Users. Let's tackle those issues faced on a daily basis, how they are managed and by whom. Discuss what your team structure is and how you are able to support users, and get tips and ideas from other users on how they manage the day to day activity in a busy environment. We'll also cover how you manage new requests for change, what your process is for deployment, and how successful it is.

avatar for Christine Furminger (NCFE)

Christine Furminger (NCFE)

Programme Manager, NCFE

Wednesday October 23, 2013 5:00pm - 6:00pm
MW-Salon G
  • CPE Eligible No
  • Level Intermediate

Attendees (31)